Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the...
- ISBN: 9780070636446
- Availability: In Stock
- Author Steve Hamm
- Publisher Tata Mcgraw Hill Publishing Co Ltd
- Binding Paperback
- ADD-Shipping Charges 99
MRP Rs525.00 Our Price Rs462.00
USUALLY DISPATCHED IN 2-3 DAYS
GUARANTEE: NO PIRACY OR USED BOOKS
Rs 49 FOR BOOK VALUE BELOW RS 400
Rs 99 FOR BOOK VALUE Rs 400 & ABOVE
WE ACCEPT PAYMENT BY
Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years,it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence,quality frameworks, and service delivery innovation.Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. It’s a move that’s paid off handsomely, with a 24 percent operating profit in its tech services division―more than twice the industry average.
Bangalore Tiger is the story of Wipro’s transformation and its impact on the tech services industry andthe rules of global competition. Business Week senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro’s superior business: its people, principles,and core competencies.
From Wipro’s triumphs to its missteps, Hammmines a treasure of business lessons, explaining how and, more important, why it is necessary to:
Expand quickly without stumbling
Follow the new rules for out sourcers
Innovate every day―or else
Be obsessive about customers
Motivate employees the Wipro way
Plan three years ahead to prepare for rapid growth
Hamm also gives you a rare glimpse into the mind of Wipro’s charismatic chairman and thought leader, AzimPremji. Guiding Wipro’s growth every step of the way,Premji was one of the first business leaders in India to decree that his company would not pay bribes. You’llsee how his adoption of world-class business processes helped Wipro thrive―and how Wipro is helping to fulfill his dream of a better educated, more prosperous India.Removing the shroud of secrecy around Indian management principles, Hamm provides a real-world blueprint for operating a successful transnational organization, as viewed through the eye of the Bangalore Tiger.
|Publisher||Tata Mcgraw Hill Publishing Co Ltd|